Customer Service Agent £18,000 – £22,000


Location: Banbury
Salary: £18,000 - £22,000
Contract Type: Full-time Permanent
Date posted: 11-03-2020
Reference: 895867

Are you a driven, motivated candidate looking for a new customer-focused role with progression opportunities?

We are currently recruiting for a Customer Service Agent for an established and growing engineering company based in Banbury. If you enjoy working in a fast-paced, ambitious environment then this may be the role for you.

As a Customer Service Agent you will be responsible for:

  • Delivering excellent Customer Service via email and phone
  • Handling customer queries and complaints
  • Scheduling Engineers diaries
  • Recording calls and administering activity
  • Liasing with and supporting the Sales team
  • Highlighting trends and reporting
  • Providing after sales care for customers
  • Adhoc admin duties

Skills / Requirements:

  • Strong Customer Service experience
  • Drive, motivation and ambition
  • Proven record of working to and achieving targets
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Solid relationship building skills with both customers and colleagues

Working hours 09:30 – 17:30, free on-site parking, training structure and bonus scheme.

This is an excellent opportunity to join a growing company with ambitious plans with realistic progression opportunities. Apply today!

Prospect Personnel are a recruitment agency in Banbury. We deal with permanent part and full-time jobs in Banbury & the surrounding area. Please give us a call on 01295 235700 to see how we can help with your job search!

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