Customer Campaign Assistant – £17,000 – £19,000


Location: Banbury
Salary: £17,000 - £19,000
Contract Type: Full-time Permanent
Date posted: 13-02-2020
Reference: 895815

Are you a dynamic, energetic and driven candidate, looking to work within a creative and successful business?

We’re recruiting for a Customer Campaign Assistant, working for a Banbury-based communications business.

The Role

The purpose of the Customer Campaign Assistant will be to provide excellent client support through phone and e-mail, support a range of client and internal projects and other ad-hoc administrative support tasks.

The role will require someone with fantastic people skills, unphased by pressure, while able to tackle their work with tenacity and professionalism.

Key Responsibilities will include:

Handling customer support phone line & e-mail inbox
Able to report regularly on status of inbound queries
Liaise with suppliers
Issuing and invoicing promo codes
Work closely with client services on client projects
Working on a variety of internal projects with project & sales teams
Research tasks
Reporting

Skills & Experience

1-year minimum office based Customer Service experience
Excellent verbal communicator & writing skills
Strong customer focus, able to build rapport with all levels
Able to use own initiative to solve problems
Professional telephone manner
Ability to prioritise heavy workload
Very well organised
Attention to detail & accuracy
Microsoft Office skills

Working hours are Monday – Friday, progression opportunities and training packages, excellent benefits and social events throughout the year.

Sound like the role for you? Apply today!

Prospect Personnel are a recruitment agency in Banbury. We deal with permanent part and full-time jobs in Banbury & the surrounding area. Please give us a call on 01295 235700 to see how we can help with your job search!

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